Vendor Expectations and Requirements

The vendors who work with Uptown Properties are expected to share our commitment to build and maintain properties that are of the highest quality and value while adhering to the highest ethical, sustainable, and safety standards.

Our clients trust and expect us to deliver the very best. That's why we are extremely selective in reviewing the qualifications of the companies that serve the communities we manage. We seek business partners that share our commitment to on-time, on-target, and on-the-money customer service. If that describes you, we invite you to become a Uptown Properties Verified Vendor.

For any questions about these expectations and requirements, please email us at maintenance@uptownpm.com.

Overview

Doing business with Uptown Properties requires vendors have certain business capabilities including, but not limited to internet access, electronic billing and invoicing, financial reporting, administrative capabilities and maintaining proper insurance levels and bonding when required.

Any company wishing to do business with Uptown Properties will be required to provide high-quality services, timely delivery and competitive pricing. For more details about expectations, please see Vendor Performance Expectations below. In addition, Uptown Properties will have performance surveys completed rating the performance of each vendor after every job is completed.

There are many requirements that must be met by vendors to work with Uptown Properties. Consult the required form and the list of our company policies applicable to vendors at right in the sidebar of this page.

Performance Expectations

In addition, Uptown Properties expects vendors to meet the following ethical, accounting,  and business practices:

ETHICAL PRACTICES

  • Appropriate, professional conduct

  • Disclosure of any conflicts of interest with Uptown Properties and its employees

  • Integrity

  • Ensure that all employees have undergone background checks

ACCOUNTING PRACTICES

  • Knowledgeable staff to manage invoicing and contracts

  • Professional billing system (ex: Quickbooks)

  • Internet access and e-mail proficiency

  • Understanding of vendor portal systems

BUSINESS PRACTICES

  • Offer competitive and fair pricing

  • Responsive to Uptown Properties’s requests

  • Timely execution of work

  • Financial capacity to perform work awarded

  • Honor terms and commitments of the contracts

  • Maintain required insurance levels

  • Maintain current licenses and certifications

  • Ongoing safety and compliance training